Shipping policy

Shipping Policy

Effective Date: July 27, 2026

Thank you for shopping with ARC Mega Shop. We are committed to delivering your RC cars, parts, electronics, batteries, and accessories quickly and securely.

1. Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully verified.

Orders placed on weekends or holidays will begin processing on the next business day.

During holidays, promotional events, or periods of high order volume, processing times may be slightly longer.

2. Shipping Time

Estimated delivery times vary depending on your location and shipping method.

Typical delivery time is:

  • Processing: 1–2 Business Days

  • Transit: 3–7 Business Days

  • Estimated Total Delivery: 4–9 Business Days

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.

3. Shipping Confirmation

Once your order ships, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Tracking information may take up to 24 hours to become active.

4. Shipping Address

Customers are responsible for providing an accurate shipping address.

ARC Mega Shop is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete addresses.

Please contact us immediately if you need to update your shipping information before your order ships.

5. Multiple Shipments

If your order contains multiple items, they may ship separately depending on product availability or warehouse location.

There is no additional shipping charge for split shipments unless otherwise stated.

6. Delivery Delays

Occasionally, shipments may experience delays due to:

  • Severe weather

  • Carrier service interruptions

  • High seasonal demand

  • Customs inspections (if applicable)

  • Incorrect shipping information

We appreciate your patience if unexpected delays occur.

7. Lost Packages

If your tracking information indicates a delivered package but you have not received it, please:

  • Verify your shipping address.

  • Check around your property and with neighbors.

  • Contact the shipping carrier.

  • Reach out to our customer support for assistance.

We will work with the carrier to investigate the shipment.

8. Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

  • Your order number

  • Photos of the damaged item

  • Photos of the shipping box and packaging

We will review your claim and provide an appropriate resolution.

9. International Shipping

International shipping availability may vary by destination.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their local authorities.

10. Shipping Restrictions

Certain products, including lithium batteries or hazardous materials, may have shipping restrictions depending on destination and carrier regulations.

11. Contact Us

If you have questions about your shipment or delivery, please contact our customer support team.

ARC Mega Shop

Website: arcmegashop.com

Email: support@arcmegashop.com

We appreciate your business and strive to provide fast, reliable shipping and exceptional customer service.